Shipping policy
SHIPPING POLICY
OK FOREVER BARCELONA, S.L. ships orders from Spain.
Mainland Spain
- Estimated delivery time: 24 to 72 business hours from order confirmation.
- Free shipping on orders over €200.
- For orders below this amount, the shipping cost will be shown before completing the purchase.
Europe
- Estimated delivery time: 3 to 7 business days, depending on the destination country.
- Free shipping on orders over €300.
- For lower amounts, shipping costs will be calculated before confirming the purchase.
United Kingdom and rest of the world
Shipments to the United Kingdom and other countries will be quoted based on the destination and the selected carrier.
Any customs duties, taxes or fees applicable in the destination country will, where applicable, be borne by the buyer.
Delivery times are estimates and may be affected by circumstances beyond the control of OK FOREVER BARCELONA, S.L., such as logistics incidents, periods of high demand or force majeure events.
Receiving the order
We recommend checking the condition of the package upon delivery.
If the packaging shows visible damage or there is any issue with the order, the customer should report it as soon as possible to administracio@okbstore.cat
This will help facilitate the handling of any issue with the shipping company.
